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The marketing face-off: startups vs. big brands

If you’ve ever wondered how marketing for startups stacks up against more established companies, you’re not alone! After working early on with big brands to now engaging with Start-ups the differences are stark and understandably so. Here’s a quick rundown of what these are.  

Embracing Uncertainty

In established companies, marketing projects usually come with clear goals and a structured plan. You know what you’re aiming for, and there’s a system to track progress.

  

But in the startup world, especially in the early stages, it’s a whole different ball game. Entrepreneurship is about crafting new solutions, which means uncertainty is the name of the game. Every startup has its own unique path, often filled with unexpected twists. 

 

That said, it’s still crucial for startup founders to set at least a few key objectives for their marketing efforts. Think of it as having a loose map. Even if the journey is unpredictable, knowing where you want to go helps keep you on track without blowing your budget. 

Keep Experimenting on the Fly

Startups thrive on experimentation. They frequently test different marketing channels and tactics more than established companies do.

 

For instance, in my time while heading brand marketing for LYCRA brand, we’d spend weeks or even months planning our campaigns. This involved in-depth research, focus groups, and lots of analysis—pretty structured stuff! And not limited to just that, it went beyond to demonstrating that our biggest customers, CEO’s of prominent retail fashion leaders felt enthused about these programs to deliver brand and business success.

 

But in the startup realm, things move much quicker. I once saw a startup struggling with lead generation. They tried various methods until the founder learned about a few effective advertising strategies. Within hours, they had a campaign up on social media. Just two days later, they analyzed the results and found ways to quickly attract potential customers, boosting sales in no time!

 

I totally get that! I remember developing an advertising campaign while working at a global professional services firm, and it felt like herding cats trying to get everyone’s buy-in. The bigger the group, the trickier it is to find common ground, right? Marketing is such a subjective space, especially with creative campaigns.

 

But here’s the thing—startups don’t have to deal with all that complexity. They can move quickly and make decisions without getting bogged down by too many opinions. It’s one of their biggest advantages! Isn’t that refreshing?

Proximity to Problems and Solutions

In early-stage startups, teams are usually small, and team members often wear multiple hats. This can be a double-edged sword.

 

On the plus side, employees get to dive into different areas of the business, gaining hands-on experience. For example, a marketer might also contribute to product development or customer engagement, which can make them more versatile.

 

However, in larger companies, employees often have more specialized roles, which can be beneficial for professional growth. Still, the close-knit environment of a startup allows marketers to understand their market and customers better.

 

For instance, when conducting in-house market research, a startup marketer can quickly uncover consumer needs and adjust product offerings on the fly. Think of SaaS solutions that can rapidly roll out features based on direct customer feedback—that agility is a game changer!

 

Of course, the downside is that if a team member hits a roadblock, they might not have experienced colleagues to turn to, which can stall progress.

Get to know your customers intimately

Understanding your target audience is essential for any business. While larger companies have the resources for extensive research, startups can often gain valuable insights more quickly.

 

For example, a startup founder can directly reach out to customers for feedback in just a few hours, while a larger company might take weeks to gather insights through structured focus groups. The latter is a compulsion because of the scale and size of the program and business ramifications.

 

In a direct-to-consumer startup, marketers can analyze sales data instantly, identifying best-sellers without the lengthy reporting process.

 

Even with a limited budget, startups can shine bright! Their close connection to customers means they can gather feedback super quickly—way faster than those big industry giants with all their research funds.

 

By jumping into the game with a test-and-learn approach, startups can zoom ahead, constantly hunting for growth opportunities and tuning in to what customers are saying. It’s all about agility and a passion for listening! Let’s go, innovators!

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Anil Nim

Making him a trusted advisor for businesses that are leading the way, driving change, and shaking things up. He’s spent more than a decade each in top roles at major global communication firms and leading marketing teams in-house. His career includes stints at agencies like Vaishnavi Corporate Communications, Weber Shandwick, Genesis Burson Marsteller, and Edelman. On the client side, he’s held key positions such as Head of Marketing Communications at Invista for South Asia (formerly Dupont Textiles & Interiors), Associate Director of Brand, Marketing, and Communications at EY, and National Director of Communications at a top corporate law firm in India.

Anil has worked on mandates for large organisations, like helping MTV India grow into the leading youth music channel in the country, boosting sales for the Almond Board of California, managing reputational risks for GMR during the Delhi Airport privatization, and driving consumer preference and sales for LYCRA and Teflon brands in India. His experience spans a wide range of industries and brand challenges.

When he’s not immersed in work, Anil loves to travel to different corners of the world and has explored places like Spain, Russia, Hungary, and China. At home, he’s an avid reader, enjoys soaking up the sun with a good book, and finds gardening to be a great way to unwind and connect with nature.

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